Admit When You Don't KNOW the Answer

Saying I DON'T KNOW is NOT a Deal Breaker. What is a deal breaker is pretending to know the answer and trying to fake knowing. With all the chatter about being authentic, one thing is knowing that we can't know everything.

One of the biggest mistakes early in my insurance career (I've had many) is trying to fake knowing an answer to a question.

I should have said, "No one has asked me that before and I'm not sure. But, I know how to find out and will get back to you. Will that work?"

WHO WE ARE:
60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.

Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!

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