An unplanned Expense and Life without Smartphone!!

Hello Everyone,

I am good and I hope that you are doing well. Today in this video I have talked about the smartphone and why I'm going to be without a smartphone for some time. I use the Oneplus 8 pro smartphone that I have been using for the last three years without any issues at all. I always prefer to buy the latest phones with higher configurations so that I can use them for a few years and when I bought this phone it was the highest one available from the One Plus brand in 2020. Yesterday morning I got a pink line on the screen which I thought might disappear in some time so I restarted the phone but nothing happened instead after a few hours it increased and got thicker even more.

I was at work so could not visit the service centre so went there this Saturday but before that, I had a discussion with the customer support to see what are the options. My phone is already out of warranty but I have seen multiple news updates and social threats in which one user is reporting about these lines on their screen and it is happening mostly after the software upgrade. I upgraded the operating system for my phone recently so I believe this has happened just because of that update and so many users are facing the same problem. I was told by customer care support that I needed to visit the service centre and get the device diagnosed to see what could be the solutions provided by the One Plus service centre.

Today when I visited the service centre I saw a lot of people having similar issues and since they were running out of the inventory for the display they were providing the buyback option to those users. I would like to mention here that this problem arises only on the 8 and 9 series devices and currently the latest model is from the Oneplus 11 series. According to the buyback offer, they will pay a certain amount depending upon the device type and this will be paid in the form of a voucher which will be delivered by email within 2 to 3 working days. Once the voucher is received the user can go to their official website and buy any mobile device if there is any remaining amount that is going to happen for sure because that amount is not going to cover that so the remaining amount must be paid.

This is like an expense that has come all of a sudden and without a phone it is difficult to manage things since it is part of life so ultimately I will have to spend money on the phone which I had no plan for this year. Even if I go with the phone that will cost about 60,000 inr then considering what I am getting as part of the buyback I need to pay about 25,000 inr which is like 300 US dollars and that is an additional expense for me.

now since I am left with no other options I decided to go with buyback and hand over my device to the service centre and collect the acknowledgement receipt. now I'll be waiting for the voucher which is expected to come by Monday or latest by Tuesday Then I will buy another device but in the meantime, I will explore the device to find out which is best for me and what model I am going to buy next.

I will continue to share an update about it whenever I finalise or buy the device and I hope the next one is going to be better than what I have been using for the last three years.

I hope you like this video and that the information I have provided is helpful for you.

Thank you so much for your time

Have a great day